Support
Need help with QuoteCraft? Browse common questions below or send us a support request. We typically respond within 1–2 business days.
Technical Help
App crashes, PDF issues, data not saving, or something not working as expected.
App Updates
Make sure you're on the latest version for the best experience and bug fixes.
Billing & Purchases
Subscriptions and in-app purchases are managed through the App Store or Google Play.
Frequently Asked Questions
How do I create my first estimate or invoice?
See our step-by-step Help guide for creating estimates and invoices. In short: tap + on the dashboard, add your customer and line items, pick a PDF template, and share.
How do I share a PDF with a client?
See our sharing guide for full steps. After creating a document, use the share option to export the PDF via email, messaging apps, or any app on your device.
Where is my data stored?
Your business data is stored locally on your device. We recommend keeping your device backed up through iCloud, Google Drive, or your preferred backup method. See our Privacy Policy for more details.
My PDF looks wrong or won't generate. What should I do?
Try these steps:
- Update QuoteCraft to the latest version from the app store
- Restart the app and try generating the PDF again
- Check that all required fields (customer, line items, totals) are filled in
- Try a different PDF template to see if the issue is template-specific
If the problem continues, submit a support request and include your device model and app version.
I lost my data after switching phones. Can you restore it?
QuoteCraft stores data on your device, so it does not automatically transfer when you change phones unless you restore from a device backup. If you recently backed up your old phone, restoring that backup on your new device should bring your data back.
How do I manage billing or cancel a subscription?
In-app purchases and subscriptions are handled by Apple or Google, not directly by QuoteCraft. To manage or cancel:
- iPhone/iPad: Settings → Apple ID → Subscriptions
- Android: Google Play Store → Profile → Payments & subscriptions
For refund requests, contact Apple or Google support through their respective platforms.
Is QuoteCraft free?
Yes — QuoteCraft is free to download with core features included. Some advanced features or templates may be available as optional in-app purchases. Visit our homepage to learn more.
I have a feature request or general question
For feedback, partnerships, or non-technical inquiries, visit our Contact Us page instead.
Submit a Support Request
Describe the issue you're experiencing. Include your device type and app version if possible. We'll open your email app with the details ready to send.